Citizen's Charter |
Service |
Service recipient
|
Service delivery deadline |
Thank you |
1. |
Salary bill settlement (subject to submission by 25th) |
Officer / Employee |
Within the 1st working day of the next month |
|
2. |
Settlement of GPF advance / final payment, settlement of other advances including housing and travel allowance bills |
Officer / Employee |
Within 03 working days from the date of receipt |
|
3. |
GPF Balance Placement, Pay-Cisnop Issue |
Officer / Employee |
Within 06 working days |
|
4. |
Disposal of development sector bills including supply services, repairs and conservation, resource mobilization etc. |
DDO / Contractor |
Within 06 working days |
|
5. |
Salary determination, service book and pension settlement |
Officer / Employee |
Within 10 working days |
|
6. |
GPF account cisnop issue |
Officer / Employee |
Between 01 July and 30 September |
|
7. |
Monthly pension |
Retired officer / employee |
Within 10 working days of the next month |
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS