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Citizen's Charter

    

Citizen's Charter
Service
 
Service recipient
Service delivery deadline
Thank you

1.       

Salary bill settlement (subject to submission by 25th)
Officer / Employee
Within the 1st working day of the next month

 

2.      

Settlement of GPF advance / final payment, settlement of other advances including housing and travel allowance bills
Officer / Employee
Within 03 working days from the date of receipt

 

3.     

GPF Balance Placement, Pay-Cisnop Issue
Officer / Employee
Within 06 working days

 

4.       

Disposal of development sector bills including supply services, repairs and conservation, resource mobilization etc.
DDO / Contractor
Within 06 working days

 

5.      

Salary determination, service book and pension settlement
Officer / Employee
Within 10 working days

 

6.      

GPF account cisnop issue
Officer / Employee
Between 01 July and 30 September

 

 

 

7.      

 

Monthly pension
Retired officer / employee

 

Within 10 working days of the next month