Wellcome to National Portal
Bangladesh National Portal
See Other Government Offices
Main Comtent Skiped

How to get key services
Serial No.
 
Service

 

Citizen level

     

Government stage

1

 
 
Salary allowance bill passed
In the case of budget based salary allowances, there is a delay in getting the salary allowance due to untimely arrival of allotment.


(B) Delay in receipt of bill    due to untimely arrival of LPC at new workplace in case of transfer.

(C) Hand LPC is not available.
 

2

 
Salary determination
 
The Ministry of Finance and the Ministry of Administration have issued various orders / explanations at different times which the concerned citizens may not always know. Does not receive a copy of the relevant order.
 
There are many delays in reaching the field level of orders / interpretations issued from multiple ministries. Many times a copy of the relevant order is not delivered.

3

 
Preserving holiday accounts

   

Leave enjoyed at different times, do not know the amount of leave due.
 
Due to lack of manpower, the holiday information cannot be updated in a timely manner.

4

 
LPC issue / counter signing
 
There are various difficulties due to not getting LPC on time.
 
Due to lack of manpower, it is not possible to issue / countersign LPC quickly.

5

 
Passed bills on supplies and services, repairs and maintenance and other sectors
 
Assignment letter, grant letter does not arrive on time, so there is a delay in getting the service.
 
(A) Allocations and grants are not available in time as they have passed various levels. Sometimes the corresponding letter is lost along the way.

(B) Photostat copies of allotment are often available. There is a delay in verifying its accuracy.
 
 
কমিউনিটির মাধ্যমে যাচাই করা আইকন
 
 
 
 
 

6

 
GPF advance / final payment
 
Since the records of the respective offices are not kept, the contributor cannot know the amount of money deposited as his. As a result, there is a delay in determining the amount of advance and getting approval.
 
Due to lack of manpower, records cannot be kept up to date.

7

 
Various loans and advance repayments to government employees.
 
Loans and advance grants for housing, motorcycles, motor vehicles etc. do not get paid on time due to long formula.
 
There is a delay on the side of the bill as the authority letter is not available with the grant letter.

8

 
Pension and gratuity.
 
There is a delay in getting pension and gratuity sanction order as job book, job description, regular employment order, service verification etc. are not updated.
 
Delays in finalization of pension and gratuity are due to irregularities in regularization of employment order, verification of tenure, fixing of salary etc.

9

 
Grants and project clearances based on the authority of the CAO office passed the bill
 
There is a delay in getting the service due to non-receipt of authority letter along with the allotment letter.
 
Allocation and authority letter are not available in time, resulting in delay on the side of the bill.

10

 
Preservation of expenditure accounts against ministry based receipts and non-development and development budgets and preparation of monthly accounts based on them.
 
As the budget book of the underdeveloped sector has not been received, it cannot be ascertained in which code the money of which sector will be deposited.
 
Due to non-availability of underdevelopment and development budget books, it is not possible to ascertain which sectors have budgets. As a result, a lot of time is spent on checking and sorting the pure monthly accounts according to the sector of the budget.

11

 
Compatibility of accounts made in UAO offices with accounts of different ion-expenditure offices
 
Lack of clear concepts leads to misconceptions in code based calculations.
 
Monthly accounts from various ion expenditure offices do not reach the UAO office. As a result, there is a delay in achieving the monthly calculation.

12

 
Reconciliation of receipt and payment of UAO office with Sonali Bank
 
As the receipt and payment budget is not in Sonali Bank, the bank shows money from one sector to another. Due to lack of manpower, the daily bank cannot provide scroll on time.
 
Reconciliation is delayed due to non-availability of daily bank scroll, invoice, paid voucher as per the instructions of Finance Department.

13

 
Invoice verification of money deposited in government treasury
 
It is difficult to come to the UAE office from far and wide for invoice verification.
 
Invoice verification cannot be done due to lack of manpower.

14

   

Provide token number on the bill

 

 

 
You have to wait a long time to get the token number.
 
Due to lack of manpower, token number cannot be given while submitting the bill.

15

 
Write the advice of the passed bill and send it to the bank

 

After the bill is passed, one has to wait for the advice.
 
Lack of manpower has led to delays in writing advice on passed bills and sending them to the bank through special envoys.

16

 
Open GPF account, save GPF broadsheet and laser
 
There is a delay in getting the GPF account no. Since GPF does not store broadsheet registers and ledgers in its own office, there is a delay in getting the required information at the required time.

 

Due to lack of manpower, issuance of GPF account number is delayed and it takes a long time to update the broadsheet register and laser.

17

 
Calculate GPF interest and determine termination rate
 
At the end of the year the GPF may not know the balance.
 
Due to shortage of people, there is a lot of delay in calculating the annual interest and determining the closing date.

18

 
Issuance of accounts slip

 

Accounts are delayed until the end of the year.

 

Due to lack of manpower, interest was calculated at the end of the year: it took a long time to balance and issue accounts slip.

19

 
Finalize the accounts of the Republic
 
The Republic does not maintain any specific accounts for depositing and withdrawing money in various sectors of account.

 

Due to the shortage of manpower, the formulation of accurate accounts of the republic was delayed.

20

 
Calculation of interest on loans and advances
 
Does not calculate interest on loans and advances. As a result, we have to wait to know how much interest is payable
 
Due to lack of manpower, the demand is delayed only after calculating the interest.

21

 

To take action to resolve the audit objections raised by the civil audit

 

The civil audit does not immediately know when to object. After answering the objection again, it is not easy to understand what his latest condition is.
 
There is a delay in getting the cooperation of the Ion-Expenditure Office for the settlement of civil audit objections.